Frequently asked questions

Lab-grown diamonds at are more than just a trend; they're a revolution in the diamond industry. Created using advanced technology, these diamonds are genuine, ethical, and sustainable. They offer the same brilliance and beauty as traditional diamonds but without the environmental and ethical concerns.

We use a ground-breaking method called Chemical Vapour Deposition, which uses a gas mixture and a substrate to build the diamond layer by layer. Both methods result in diamonds that are virtually indistinguishable from those found in nature.

Absolutely! Lab-grown diamonds have the same physical, chemical, and optical properties as natural diamonds. They are diamonds, just made in a lab.

They are 100% Real diamonds. The Federal Trade Commission (FTC) in its publication in 16-Aug-2018 has broadened the definition of diamonds to include lab-grown diamonds, as seen below:
" "Based on changes in the market, the final Guides eliminate the word “natural” from the definition of diamond in Section 23.12(a) because lab-created products that have essentially the same optical, physical, and chemical properties as mined diamonds are also diamonds."
FTC is an independent agency of the U.S. government whose principal mission is the enforcement of civil U.S. antitrust law and the promotion of consumer protection.

Source: Referred publication

To maintain the luster of your silver jewellery, store it in a dry, airtight container when not in use. Avoid contact with chemicals, and regularly clean it with a soft polishing cloth to prevent tarnish.

We strive to provide the best images of our jewellery; however, please note that variations in lighting and screen settings may affect how the jewellery appears online.

At the moment we do not but we are working on it.

Yes, we have a loyalty programme that rewards you for every purchase. Sign up to start earning points. Click here to register:

Yes, first-time buyers receive a 10% discount on signing up. Use code 'WELCOME10' at checkout.

Yes, we offer international shipping to select countries. Please check our shipping policy for details.

Yes, we offer refunds within a 7 days. Please refer to our Returns & Exchanges page for details click here:

Yes, we offer bulk discounts for large orders. Please contact our sales team for more information on

Yes, we often release seasonal collections to celebrate various holidays and events.

You can clean your jewellery with a soft cloth and mild soap. Avoid harsh chemicals. We also have a cleaning machine that you can buy please check this out:

Yes, we offer a curated selection of bridal jewellery. Please check our Bridal Collection page for details.

You can enter your promo code at checkout. There will be a designated field for it.

Yes, we offer free shipping on orders over a certain amount. Please check our Shipping Policy for details.

Yes, orders can be cancelled within a specific timeframe. Please contact customer service immediately.

Yes, we offer matching sets for various jewellery pieces. Please check our Sets Collection for details.

We recommend removing your jewellery before swimming or bathing to maintain its quality.

Yes, we have a newsletter that keeps you updated on our latest collections and offers. You can subscribe on our website.

You can place an order by selecting the items you wish to purchase, adding them to your cart, and proceeding to checkout.

We offer a hassle-free return policy within a specified timeframe. Please refer to our Returns & Exchanges page for details. Please click here:

Refunds are typically processed within 7 to 10 business days after we receive the returned item and it is approved as per our return and refund policy.