Shipping policy

At crash.club, we are committed to providing a transparent and secure shopping experience for our customers. To achieve this, we have established the following:

1. Order Processing Time:
 - Most orders are processed within 1-3 business days (Monday - Saturday), excluding public holidays.
 - Certain orders, such as pre-order items or customized products, may require additional processing time. The estimated processing time we will try our best to communicate on the product page or during the checkout process or post the order if needed. 

2. Delays and Notifications:
 - While we strive to deliver your purchase in a timely manner, unforeseen circumstances may occasionally cause delays. In such cases, we will try to notify you of any delay and provide an updated estimated shipping date.
 - We will make reasonable efforts to minimize delays and ensure timely communication with our customers.

3.
a. Free Shipping Eligibility:
 - Free shipping is available for orders that meet or exceed a minimum purchase value. The specific threshold for free shipping will be may be communicated on our website and during the checkout process

b. International Shipping:
- We offer international shipping to select countries. The availability and shipping options for international orders will be indicated during the checkout process.
- Please note that international shipments may be subject to customs clearance procedures and import duties or taxes imposed by the destination country.
- Any additional charges related to customs duties, taxes, or import fees are the sole responsibility of the customer and may be collected by the respective authorities upon delivery.
- The estimated delivery time for international orders may vary depending on the destination and customs clearance procedures.
- We strive to provide accurate information about international shipping and customs requirements, but we recommend that you contact your local customs office for specific details and regulations pertaining to your country.

SHIPMENT TRACKING POLICY

To enhance transparency and keep you informed about your order's progress, we have implemented the following shipment tracking policy:

1. Shipment Notification:
 - Once your order has been shipped from our warehouse, you may get a notification email containing the shipment tracking number.
 - This email will include instructions on how to track your package using the provided tracking number.

PAYMENT METHOD POLICY

To ensure a convenient and secure payment process, we accept the following payment methods:

1. Accepted Payment Methods:
 - All major VISA or MASTERCARD credit/debit cards.
 - Online payment options, including secure payment gateways and RTGS
 - Additional accepted payment methods will be clearly communicated during the checkout process.

2. Currency and Duties/Taxes:
 - Payment for your purchase is accepted in the currency specified during the checkout process.
 - Please note that any applicable duties, taxes, or customs fees are the responsibility of the customer and may be collected by the respective authorities upon delivery.

Policy Changes:
 - At crash.club, we are continuously improving our services and may make updates or changes to our policies from time to time.
 - We are committed to keeping you informed about any policy changes that may affect your shopping experience.
 - Any updates or modifications to our policies will be clearly communicated on our website, and the revised policy will be on this page. 
 - By continuing to use our services after a policy change, you are consenting to the updated policy.

We strive to protect our business interests while maintaining fair and transparent customer relationships. By adhering to this policy, we aim to create a positive shopping experience for our customers. If you have any questions or require further clarification, our customer support team is available to assist you.